What Does a Support Coordinator Do?

 

The NDIS defines Support Coordination as a capacity building support that helps participants implement their plan and connect to informal, mainstream and community supports. It’s also an opportunity for them to develop the skills and confidence needed to navigate the NDIS independently down the track.

A good NDIS support coordinator will know your plan inside out, and get to know you very well too! They are able to resolve issues that arise with service providers and address complex barriers.

A good support coordinator understands the NDIS

A good support coordinator ndis will be able to help you make sense of the different options available to you. This might include informal, community or funded supports that can help you achieve your goals. They should also be familiar with the NDIS price guide and keep up to date with changes in the scheme.

support coordinator ndis


They should understand your individual needs and work with you to decide what you’d like to do, when and how. They’ll be able to help you find and connect with a provider who can meet those needs and will also help you maintain those supports.

A great support coordinator will also care about your emotional, spiritual and mental wellbeing. This way, they can get to know you well and find support that will enable you to chase your dreams. They’ll take the time to listen, answer your questions and give you their honest opinion. This is what makes them a true advocate.

They’re a good listener

A good support coordinator is a good listener and takes the time to hear you. They also know the right questions to ask to help them understand what your needs are. This is important because they will need to explain how various supports may help you meet your goals and plan objectives.

They take your goals seriously and work with you to develop personalised strategies. They have extensive knowledge of disability and community sector services, especially those that best fit your circumstances. They also have the ability to negotiate with service providers on your behalf.

A good support coordinator will help you achieve your NDIS goals and assist you with developing your capacity to self-advocate. This will be done by fostering positive relationships with you and other service providers. They will also monitor your progress and report back to you during reviews or changes to your NDIS plan. They will also be able to provide you with additional hours of ndis worker support coordination beyond your capacity-building funding (if your core budget runs out). During this pandemic, support coordination is available as a capacity-building support under the NDIS price guide.

They’re a good communicator

A good support worker ndis coordinator isn’t just interested in your physical wellbeing but also your emotional, spiritual and financial well being. They will take the time to build relationships and trust with you and will work hard to connect you to providers that suit your needs.

They understand the NDIS and its pricing guides so they can give participants clear advice on what their options are. They also make sure participants are aware of any other services that may be available in their community.

They will keep in regular contact with you to ensure you have what’s best for you – especially during your plan review, which can be a stressful time. They will help you make a choice that will achieve your goals and be sustainable, and will provide advice on ways to make savings. They will also help you navigate the NDIS rules and timelines, and will check in regularly to ensure you are achieving your desired outcomes.

They’re a good advocate

A good support coordinator will be a strong advocate for their client. They will work to help them reach their goals and improve their quality of life. They also take the time to listen and understand their client’s needs. They will be there to offer advice and assistance, no matter what.

A great Support Coordinator will also take some time at the beginning of a Plan to honestly discuss what can realistically be achieved given the participant’s funding allocation. This allows the participants and their support networks to set expectations, which will help the participant get more value for money from their NDIS supports.

A good support coordinator will know what ndis service provider are available in the community. They will be able to use the NDIS price guide to explain how various supports may help meet their participant’s objectives. They will be able to recommend a range of supports, including therapists, in-home care workers and assistive technology vendors.

 

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