What is an NDIS Support Coordinator?

 

A support coordinator is a vital part of the NDIS community. They help Participants understand their Plans and learn how to manage them on their own.

A good support coordinator is person-centred, helps participants build capacity, and connects them with formal and informal supports. They can also assist with organising their supports and budget.

What is a support coordinator?

A support coordinator is an NDIS registered provider who can help you find a range of supports and services. They can also help you understand your plan and how much you can claim for different services. They can even link you with mainstream community services.

support coordinator ndis


A great support coordinator ndis will be able to communicate clearly with you and take the time to get to know you. They will be able to identify the services you need and recommend providers, suppliers and other relevant specialists. They will be able to negotiate with service providers and suppliers on your behalf, ensuring that you are getting the best prices.

A great Support Coordinator will take the time at the beginning of a plan to honestly discuss what they can realistically achieve in line with your funding allocation. This will help to set expectations and avoid disappointments. They will also ensure that all service agreements and bookings are completed.

How can a support coordinator help me?

The right support coordinator will be able to help you manage your ndis registered provider plan. They will make sure that you understand all aspects of your NDIS plan and that you know exactly what services you’ll be getting and how you will receive them.

They will also be able to advise you on what services are best suited to your needs. They can help you find quality service providers that offer good value for money, and they will also be able to assist you with forming a wider network of support.

They will also be able to help you set up and access your NDIS participant portal. They will also be able to help you choose and enter into service agreements with your chosen service providers using the portal. Finally, they will be able to advise you when you might need to seek independent disability advocacy services.

What are the benefits of having a support coordinator?

An outstanding support coordinator will know the ins and outs of your plan, your providers and your budget. They will be able to source providers, create your service agreements and bookings and troubleshoot any issues that may arise with your services. They also provide crisis resolution and help you end any provider relationships that aren’t working for you.

Good support coordinators are clear communicators both verbally and in writing. They can explain complex concepts in a way that makes sense and they actively listen to you. They understand your circumstances, needs and goals and they should always put those first. They also keep up to date with changes in policy, regulation and services provided by your providers.

How do I find a support coordinator?

You can find a support coordinator by asking friends and family for recommendations or by searching online. It's also a good idea to research different providers and their services, and to ask about their experience working with individuals with disability.

 

A great support coordinator is clear and articulate when they communicate with you, and they listen carefully to your needs and concerns. They also keep up-to-date with the latest changes to ndis service provider policies and procedures, so they can provide you with accurate information and guidance.

If you want to change your support coordinator, you can do so by following the process in your service agreement. However, it's important to note that you may need to update and end your existing service booking before you can create a new one with the new provider. This is to ensure that you don't overspend on your NDIS funding. You can read more about this process in our blog post.

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